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July 26, 2021
3 min. read

Medly Spotlight: Senior Account Manager, Christine Cox

Medly

At Medly, we combine free, same-day prescription delivery with expert, always-on customer care to communities throughout the nation. The elevated standard of care we provide at Medly starts with our excellent employees.

This week, we’re highlighting an important member of that team, Christine Cox. Christine is a Senior Account Manager at Medly, and she serves as a bridge between our healthcare providers and the pharmacy. Christine’s work involves engaging both in-person and remotely with various members of a provider’s office, including front staff and physicians. Read below to learn more about Christine and her work at Medly Pharmacy.

Tell us a little about yourself.

I’ve been working in the medical field for a little over 10 years now. First as a medical scribe for a rheumatologist, then as an ultrasound technician, and later as an account manager for many different specialty pharmacies.

Why did you decide to work in the healthcare industry?

I like helping people and I like problem solving, and I think those qualities helped me find my place in this field.

What’s your role at Medly?

I am a Senior Account Manager for Medly which entails bridging the gap between the doctors office and the pharmacy.

Why did you choose Medly?

Medly has always tried to accommodate me from Day 1. They showed me respect and kindness immediately from the initial interview. Of course, I got to show my worth in my work as time went on, but I never felt as if I had to fight for a spot I deserved, which is common in this field, especially for a woman.

In your opinion, how is Medly different from other pharmacies?

You won’t stay stagnant in this company unless you choose to be stagnant. It’s really easy to be hired and stay in the same position for years working in specialty pharmacies doing PA’s. It’s such an important part of the process, almost like the backbone, and I feel like Medly did a great job at making a career out of this profession.

In your opinion, how is working for Medly different from other companies you’ve worked for?

Medly actually allows you to move up in the company quickly, if you show you want it in the work you produce.

What’s your favorite part of your job?

Working with everyone on my team. We all get the job done but we are very aware of each other’s strengths and utilize each person properly.

Do you have a favorite Medly story about a patient or provider?

I don’t really have a favorite. I’m ecstatic anytime I can get a patient their medication so they aren’t spending their time becoming frustrated by calling the doctor's office and chasing down a prescription.

Now for some fun stuff. What is your favorite animal, favorite food, and favorite movie?

I love elephants so much. My favorite food is bacalao salad over white rice, and my favorite movie is definitely My Best Friend's Wedding. (I love Julia Roberts)

About Medly Employee Spotlights

Medly is filled with all kinds of people united in their passion to help others. We’re grateful for the commitment and contributions that our talented team makes every day. In this series, we’re sitting down with Medly team members to get their unique perspective on what it’s like to work at Medly and support our growing community of patients and providers.

Medly is hiring! To join our growing team, check out our careers page. Who knows? Maybe we’ll be shining the spotlighting on you next.

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